Employee self-service technology dominates the worldwide workplace nowadays. The unilateral growth varies in technological advancements, such as wireless communication and remote management. Technology is creating a solution to age-old problems, such as how to help employees stay productive enterprise-wide in various aspects:
- communication
- knowledge sharing
- processes between teams
When you have an IT service portal, you can expand this technology beyond the borders of IT self-service. It offers the employees access to valuable knowledge without gatekeeping and interdepartmental employee self service software.
Goals of employee self-services
- Empower employees
- Reduce repetitive tasks
- Create channels of communication
- Reduce costs
- Strengthen the company
Employee self-service
Employee self-service software allows employees to manage work-related data. Many are using cloud technology and providing easy and secure access from mobile devices.
ESS covers various HR department’s time-consuming and repetitive tasks, such as:
- attendance tracking
- leave management
- personal data updates
ESS apps are providing employees with tools to perform the following:
- updating their data and withholding information
- requesting paid time off
- tracking working hours and overtime
- managing remaining leave days
They have access to the documents and see all the records of their history. ESS relieves the HR Department of creating statistics and updating one employee at a time.
Common features of ESS
- Allowing employees to update, see, and retrieve work-related data
- Keeps HR department informed with periodical reports and alerts
- Providing tools for batch processing
- Operating statistics and periodic backups
- Allowing the employees to manage the following:
- Working hours
- All types of leave
- Paid time off
- Customizable for company needs
- Offering communication chances
Check the benefits and match your goals when you are interested in implementing employee self-service in the company.
Benefits of ESS for employers
The most essential benefit for employers is cost reduction. The ESS software can reduce administrative costs, which are the main concerns of small and medium businesses. It helps employers reduce costs for office supplies and releases the Human Resource team from prone-to-error tasks. The HR department focuses on:
- reducing absenteeism
- increasing productivity
- growing a healthy team
Employers can get benefits from using ESS, such as:
- Transparent communication between management and communication
- All the important documents are secured, regularly archived, and in perfect order.
- Planning activities is easier and more efficient, leading to increased productivity
- Costs of office supplies decrease and the work becomes paperless
Many companies have successfully used the ESS and claimed that this has lessened their tasks. The software is not just automated but also keeps the company more productive.
